{"id":609,"date":"2023-03-14T08:39:57","date_gmt":"2023-03-14T08:39:57","guid":{"rendered":"https:\/\/www.twinrinksphysiotherapy.com\/?page_id=609"},"modified":"2023-04-05T16:33:14","modified_gmt":"2023-04-05T16:33:14","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.twinrinksphysiotherapy.com\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"609\" class=\"elementor elementor-609\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-acda077 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"acda077\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7dc944c\" data-id=\"7dc944c\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f08a1fd elementor-widget-tablet__width-inherit elementor-widget elementor-widget-heading\" data-id=\"f08a1fd\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.18.0 - 20-12-2023 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h5 class=\"elementor-heading-title elementor-size-default\">Find Your Answer<\/h5>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9cc5602 elementor-widget elementor-widget-heading\" data-id=\"9cc5602\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Frequently Asked Question<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-56d19f6 elementor-widget elementor-widget-jkit_accordion\" data-id=\"56d19f6\" data-element_type=\"widget\" data-widget_type=\"jkit_accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div  class=\"jeg-elementor-kit jkit-accordion style-shadow jeg_module___662cb501297e5\" ><div class=\"card-wrapper expand\">\n                <div class=\"card-header\">\n                    <a href=\"#expand-a5a4939\" class=\"card-header-button\" aria-expanded=\"false\" data-target=\"#expand-a5a4939\" aria-controls=\"expand-a5a4939\">\n                        <span class=\"title\">Do I need a Doctor&#039;s referral?<\/span><div class=\"right-icon-group\">\n                <div class=\"normal-icon\"><i aria-hidden=\"true\" class=\"fas fa-chevron-down\"><\/i><\/div>\n                <div class=\"active-icon\"><i aria-hidden=\"true\" class=\"fas fa-chevron-up\"><\/i><\/div>\n            <\/div>\n                    <\/a>\n                <\/div>\n                <div class=\"card-expand\" id=\"expand-a5a4939\" style=\"display:block\"><div class=\"card-body\">You do not need a doctor's referral to see a physiotherapist or registered massage therapist in BC.    <\/div><\/div>\n            <\/div><div class=\"card-wrapper \">\n                <div class=\"card-header\">\n                    <a href=\"#expand-826f307\" class=\"card-header-button\" aria-expanded=\"false\" data-target=\"#expand-826f307\" aria-controls=\"expand-826f307\">\n                        <span class=\"title\">How long are my appointments?<\/span><div class=\"right-icon-group\">\n                <div class=\"normal-icon\"><i aria-hidden=\"true\" class=\"fas fa-chevron-down\"><\/i><\/div>\n                <div class=\"active-icon\"><i aria-hidden=\"true\" class=\"fas fa-chevron-up\"><\/i><\/div>\n            <\/div>\n                    <\/a>\n                <\/div>\n                <div class=\"card-expand\" id=\"expand-826f307\" style=\"display:none\"><div class=\"card-body\">This depends on the injury and type of treatment you require.  For physiotherapy, an initial assessment can be up to 60 minutes.  Subsequent visits will be approximately 30-40 minutes.  For registered massage therapy, an initial visit will be 40 minutes and subsequent visits can be booked for 30 minutes, 40 minutes or 60 minutes. \n\n<\/div><\/div>\n            <\/div><div class=\"card-wrapper \">\n                <div class=\"card-header\">\n                    <a href=\"#expand-7c09e23\" class=\"card-header-button\" aria-expanded=\"false\" data-target=\"#expand-7c09e23\" aria-controls=\"expand-7c09e23\">\n                        <span class=\"title\">Does the government pay for my treatment?<\/span><div class=\"right-icon-group\">\n                <div class=\"normal-icon\"><i aria-hidden=\"true\" class=\"fas fa-chevron-down\"><\/i><\/div>\n                <div class=\"active-icon\"><i aria-hidden=\"true\" class=\"fas fa-chevron-up\"><\/i><\/div>\n            <\/div>\n                    <\/a>\n                <\/div>\n                <div class=\"card-expand\" id=\"expand-7c09e23\" style=\"display:none\"><div class=\"card-body\"><p>If you qualify for BCHealthcare (MSP) Premium Assistance, the provincial government does provide partial funding for physiotherapy and massage therapy . If you are unsure wheather you qualify for MSP Premium Assistance, our staff can assist you or visit <a href=\"http:\/\/www2.gov.bc.ca\/gov\/content\/health\/health-drug-coverage\/msp\/bc-residents\/premiums\" target=\"_blank\" rel=\"noopener\">HealthcareBC<\/a>.<\/p><\/div><\/div>\n            <\/div><div class=\"card-wrapper \">\n                <div class=\"card-header\">\n                    <a href=\"#expand-09fe0f7\" class=\"card-header-button\" aria-expanded=\"false\" data-target=\"#expand-09fe0f7\" aria-controls=\"expand-09fe0f7\">\n                        <span class=\"title\">Will my extended health care plan cover the cost of my treatment?<\/span><div class=\"right-icon-group\">\n                <div class=\"normal-icon\"><i aria-hidden=\"true\" class=\"fas fa-chevron-down\"><\/i><\/div>\n                <div class=\"active-icon\"><i aria-hidden=\"true\" class=\"fas fa-chevron-up\"><\/i><\/div>\n            <\/div>\n                    <\/a>\n                <\/div>\n                <div class=\"card-expand\" id=\"expand-09fe0f7\" style=\"display:none\"><div class=\"card-body\"><p dir=\"ltr\">Plans vary so you need to check with your employer or insurer to determine coverage.\u00a0 Most extended health care plans do provide physiotherapy and massage therapy coverage.\u00a0\u00a0We will issue a receipt for each vist and you will need to submit your receipts to your insurer for reimbursement.\u00a0<\/p><\/div><\/div>\n            <\/div><div class=\"card-wrapper \">\n                <div class=\"card-header\">\n                    <a href=\"#expand-96d337f\" class=\"card-header-button\" aria-expanded=\"false\" data-target=\"#expand-96d337f\" aria-controls=\"expand-96d337f\">\n                        <span class=\"title\">What if I am unable to attend my appointment?<\/span><div class=\"right-icon-group\">\n                <div class=\"normal-icon\"><i aria-hidden=\"true\" class=\"fas fa-chevron-down\"><\/i><\/div>\n                <div class=\"active-icon\"><i aria-hidden=\"true\" class=\"fas fa-chevron-up\"><\/i><\/div>\n            <\/div>\n                    <\/a>\n                <\/div>\n                <div class=\"card-expand\" id=\"expand-96d337f\" style=\"display:none\"><div class=\"card-body\"><p dir=\"ltr\">Please contact us\u00a0immediately if you are unable to attend your appointment. You can leave a message on the answering machine outside of clinic hours.\u00a0\u00a0We ask for at least 24 hours notice if possible.<\/p><\/div><\/div>\n            <\/div><div class=\"card-wrapper \">\n                <div class=\"card-header\">\n                    <a href=\"#expand-32a16d4\" class=\"card-header-button\" aria-expanded=\"false\" data-target=\"#expand-32a16d4\" aria-controls=\"expand-32a16d4\">\n                        <span class=\"title\">What should I wear?<\/span><div class=\"right-icon-group\">\n                <div class=\"normal-icon\"><i aria-hidden=\"true\" class=\"fas fa-chevron-down\"><\/i><\/div>\n                <div class=\"active-icon\"><i aria-hidden=\"true\" class=\"fas fa-chevron-up\"><\/i><\/div>\n            <\/div>\n                    <\/a>\n                <\/div>\n                <div class=\"card-expand\" id=\"expand-32a16d4\" style=\"display:none\"><div class=\"card-body\"><p dir=\"ltr\">Wear comfortable, loose clothing so that you can expose the area that needs to be evaluated and treated.\u00a0 We also have patient gowns if required.\u00a0<\/p><\/div><\/div>\n            <\/div><div class=\"card-wrapper \">\n                <div class=\"card-header\">\n                    <a href=\"#expand-f981c17\" class=\"card-header-button\" aria-expanded=\"false\" data-target=\"#expand-f981c17\" aria-controls=\"expand-f981c17\">\n                        <span class=\"title\">What are my payment options?<\/span><div class=\"right-icon-group\">\n                <div class=\"normal-icon\"><i aria-hidden=\"true\" class=\"fas fa-chevron-down\"><\/i><\/div>\n                <div class=\"active-icon\"><i aria-hidden=\"true\" class=\"fas fa-chevron-up\"><\/i><\/div>\n            <\/div>\n                    <\/a>\n                <\/div>\n                <div class=\"card-expand\" id=\"expand-f981c17\" style=\"display:none\"><div class=\"card-body\"><p dir=\"ltr\">We accept Visa, MasterCard, Amex, Debit\/Interac and\u00a0cash. A receipt will always be issued so that you\u00a0may send it to your private\/extended health plan for reimbursement if applicable.<\/p><\/div><\/div>\n            <\/div><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Find Your Answer Frequently Asked Question Do I need a Doctor&#039;s referral? You do not need a doctor&#8217;s referral to see a physiotherapist or registered massage therapist in BC. How long are my appointments? This depends on the injury and type of treatment you require. For physiotherapy, an initial assessment can be up to 60 [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"acf":[],"_links":{"self":[{"href":"https:\/\/www.twinrinksphysiotherapy.com\/wp-json\/wp\/v2\/pages\/609"}],"collection":[{"href":"https:\/\/www.twinrinksphysiotherapy.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.twinrinksphysiotherapy.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.twinrinksphysiotherapy.com\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.twinrinksphysiotherapy.com\/wp-json\/wp\/v2\/comments?post=609"}],"version-history":[{"count":22,"href":"https:\/\/www.twinrinksphysiotherapy.com\/wp-json\/wp\/v2\/pages\/609\/revisions"}],"predecessor-version":[{"id":1381,"href":"https:\/\/www.twinrinksphysiotherapy.com\/wp-json\/wp\/v2\/pages\/609\/revisions\/1381"}],"wp:attachment":[{"href":"https:\/\/www.twinrinksphysiotherapy.com\/wp-json\/wp\/v2\/media?parent=609"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}