FAQ

If you qualify for BCHealthcare (MSP) Premium Assistance, the provincial government does provide partial funding for physiotherapy and massage therapy . If you are unsure wheather you qualify for MSP Premium Assistance, our staff can assist you or visit HealthcareBC.

Plans vary so you need to check with your employer or insurer to determine coverage.  Most extended health care plans do provide physiotherapy and massage therapy coverage.  We will issue a receipt for each vist and you will need to submit your receipts to your insurer for reimbursement. 

Please contact us immediately if you are unable to attend your appointment. You can leave a message on the answering machine outside of clinic hours.  We ask for at least 24 hours notice if possible.

Wear comfortable, loose clothing so that you can expose the area that needs to be evaluated and treated.  We also have patient gowns if required. 

We accept Visa, MasterCard, Amex, Debit/Interac and cash. A receipt will always be issued so that you may send it to your private/extended health plan for reimbursement if applicable.